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Effective Date: June 3, 2026

Wallace Renovations LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

Information We Collect

We may collect the following information when you visit our website, request a quote, book services, make payments, or contact us:

Name
Phone number
Email address
Service address
Billing address
Project descriptions
Photos and documents you submit
Payment information processed through secure third-party providers
Website usage information, including IP address, browser type, and pages visited

How We Use Information

We use your information to:

Respond to inquiries and quote requests
Schedule and provide services
Process invoices and payments
Communicate about appointments and projects
Send service updates and reminders
Improve our website and customer experience
Meet legal and regulatory requirements

Online Booking and Customer Portal

Our website may use Jobber’s scheduling, quote request, invoicing, and customer communication tools. Information submitted through these tools may be stored and processed by Jobber in accordance with their privacy practices.

Payments

Payments may be processed through third-party payment providers. Wallace Renovations LLC does not store full credit card information on its systems.

Cookies and Analytics

Our website may use cookies and analytics technologies to improve functionality and understand how visitors use the site. You may disable cookies through your browser settings, although some features may not function properly.

Information Sharing

We do not sell or rent personal information.

We may share information with trusted third-party service providers who assist with:

Scheduling and customer management
Payment processing
Website hosting
Email and communication services
Business operations

These providers are authorized to use information only as necessary to perform services on our behalf.

Data Security

We use commercially reasonable safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain customer information only as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained as required by law or for legitimate business purposes.

Contact Us

Wallace Renovations LLC

Dawane Wallace

302-265-3133

dawane@wallacerenovationsde.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using this website, you agree to the terms of this Privacy Policy.

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