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Privacy Policy

Wallace Renovations

Effective Date: June 13, 2026

Wallace Renovations respects your privacy and is committed to protecting the personal information you provide when contacting us, requesting services, or visiting our website.

Information We Collect

We may collect:

Name
Phone number
Email address
Property address
Service request details
Photos or documents you provide
Communication preferences

How We Use Your Information

We use your information to:

Respond to inquiries
Schedule appointments
Provide estimates and invoices
Deliver handyman and renovation services
Send appointment reminders and service updates
Improve our customer service and operations

Text Messaging and Phone Communications

By providing your phone number, you consent to receive calls and text messages from Wallace Renovations regarding estimates, appointments, project updates, invoices, and customer service matters.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

AI Receptionist

Wallace Renovations may use automated systems, including AI-powered receptionist services, to answer calls, collect information, schedule appointments, and assist with customer inquiries. Information collected through these systems is used solely to provide and improve our services.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers that help us operate our business, including scheduling, payment processing, customer communication, and website hosting services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

Our business may utilize third-party platforms including Jobber, payment processors, and communication providers. These services maintain their own privacy practices and policies.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information, where permitted by law

Contact Information

Wallace Renovations

Middletown, Delaware

Email: dawane@wallacerenovationsds.com

Phone: 302-265-3133

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

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